Category: Business


Tags: CORONAVIRUS, virtual viewings

Burns & Webber re-open branches and launch exclusive Virtual Viewing technology

21st May 2020

We're pleased to announce our doors are open once again and we have introduced some new technology to help keep our staff and clients safe.

People’s housing and moving needs are important for getting life back to some semblance of normality and an essential part in the UK economy.

Whilst our staff are happy to be back at their desks, we do recognise the privilege the government has afforded the property industry by allowing us to be the first to go back to work.

It is absolutely essential we now repay the trust placed in us, by ensuring first and foremost the health and safety of our staff and our customers is top priority. Which is why we have put the following procedures in place so you can trust that your home is in safe hands when it comes to marketing and arranging viewings.

 

Your home is in safe hands with Burns & Webber

Our staff will be resuming work in line with all Government guidelines including:

  • Keeping a 2m distance from their colleagues and customers.
  • Check our clients, buyers and tenants are not self isolating or displaying any symptoms of Covid-19 and have not received a positive diagnosis before arranging any physical viewings.
  • All staff will be equipped with the appropriate PPE and hand sanitisers for use on appointments.
  • Burns & Webber have employed the latest immersive technology to ensure we have accompanied buyers/tenants on a virtual viewing before any physical viewings take place.
  • Sellers and tenants will be asked to temporarily vacate the property during a physical viewing and open all windows and doors for good ventilation where possible.
  • Those entering clients properties will be advised as to precautionary Health & Safety steps to be taken.

 

We’re launching a cutting edge Virtual Viewing service

Since lockdown began we have received 4000 enquiries from buyers and tenants, so as we re-open our branches and start to repatriate staff, we are excited to announce the launch of our exclusive 3D Showcase Virtual Viewing technology.

 

Burns & Webber use the latest immersive technology to simulate physically moving around your property whilst we accompany buyers on a virtual viewing.

 

Our RICS Qualified Property Technicians capture a three-dimensional, high definition scan of your property which you can see below. We then combine the 3D virtual tour with our cutting edge video conferencing software, to allow our sales professionals to guide potential purchasers around your property in a virtual environment.

Find out more about this service by downloading our Guide to Virtual Viewings.

If you are interested in finding out how much your property is worth and how we can arrange a 3D Showcase for your home, book a free, no obligation Valuation of your home.

BOOK APPOINTMENT

Why Are Virtual Viewings So Important?

Despite taking all necessary PPE precautions, traditional property viewings still present an element of risk in the current climate. So it’s understandable if you’re nervous about allowing people through the door, or if buyers are hesitant to physically visit because of concerns for their health during the Coronavirus pandemic.

Virtual viewings play an essential role towards dramatically reducing the physical foot traffic through your home, whilst at the same time increasing your chance of finding a buyer.

Our clients can now say goodbye to keeping your property tidy before the next viewing or re-arranging your schedule around potential buyers. Once we have a 3D showcase of your property, we will accompany buyers around your home with no disturbance to your daily life.

 

Before arranging a buyer to physically visit your property, they will be taken on a virtual tour hosted by our experienced sales staff ensuring we only bring the buyers who are serious about your property through your door.

 

Our cutting edge 3D room scanning technology allows potential purchasers to digitally measure any part of your home vastly reducing the need for second viewings.

Is the market busy right now?

Over the last few weeks our branches have continued to operate “remotely”, with our staff getting used to being busy on behalf of our clients from the comfort of our home office or learning how to cope with video conferences with our children in the background. Despite all the challenges we’ve been pleasantly surprised by the number of enquiries and levels of business arranged since lock down began.

Burns & Webber are part of Curchods, together we sold more properties in Surrey than any other estate agent during lockdown

We fully recognise many people may be nervous about venturing out after such a long spell in lock down. We are here for you, safe to use and fully energised to help you achieve what you need from your move. We will respect the trust the government has bestowed upon us.

If you have any questions, worries or concerns whatsoever, please pick up the phone and talk with us. We are so glad to be back fully and look forward to helping you.

To find out more you can read the Government Guidelines for people moving between private residential homes.

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What Burns & Webber can do for you

No Sale, No Fee

Our cutting edge marketing package includes professional photography and floorplans to present your property at its very best. There’s nothing to pay upfront, so you won’t pay us a penny until we’ve successfully sold your property.

Maximum Exposure For Your Home

We are one of the few agents to advertise on all the UK’s leading property websites including Rightmove, Zoopla, Primelocation and OnTheMarket, so you can be confident of having your home in front of thousands of buyers.

Our People

Over the 80 years we’ve grown from a single office to be the largest independent estate agent in the south of england. Our friendly yet professional guidance and advice, will give you a smoother and more enjoyable experience of moving home.

24/7 Access to Your Sale

Our website gives you instant access to information about your property sale, including updates, contract documents and correspondence and easy access to your property listing.

Tell Us What You Are Looking For

Not every property we have for sale is listed on our website - we arrange many sales before they ever appear online, exclusively to buyers registered on our database. Registering with us will give you the best chance of finding your dream home. stats

Advice From the Experts

We have ten mortgage advisers with over 100 years experience within the industry who can advise and find the right mortgage for your needs. We can also recommend qualified surveyors, solicitors and additional services to help at every stage of your purchase.

Selling Your Existing Home

If you have a property to sell, we recommend you find a buyer for your existing property before starting your search. Early preparation is key to a successful sale - we can help you establish its market value and find you a buyer.

24/7 Access to Your Search

Our website gives you instant access to information about your property search, including shortlisted properties and once you’ve had an offer accepted, updates and all correspondence.

Licenced & Regulated

We are members of ARLA Propertymark, the UK’s foremost professional body for letting agents which means we are required to operate in a transparent way, providing services which are subject to independent scrutiny, giving you peace of mind at all times.

No Let, No Fee

Our cutting edge marketing package includes professional photography and floorplans to present your property at its very best. There’s nothing to pay upfront for this service, so you won’t pay us a penny until we’ve successfully found a tenant your property.

Your Property in Safe hands

One of our locally based in-house property managers will be personally assigned to you and your property. From finding a suitable tenant, to rent collection, maintenance, property inspections and day to day management, we take care of everything on your behalf.

24/7 Access to Your Portfolio

Our website gives you instant access to information about your property portfolio, including status updates on your letting, financial overview and statements, contract documents and easy access to your property listing.

Dedicated Local Point of Contact

Our experienced property management team based in branch, are readily available to respond to your enquiries, maintenance issues and any emergencies. We respond quickly and professionally providing guidance and advice throughout your tenancy.

Tell Us What You Are Looking For

Not every property we have to let is listed on our website - we arrange many tenancies before they ever appear online, exclusively to people registered on our database. Registering with us will give you the best chance of finding your dream home.

Licenced & Regulated

We are members of ARLA Propertymark, the UK’s foremost professional body for letting agents which means we are required to operate in a transparent way, providing services which are subject to independent scrutiny, giving you peace of mind at all times.

24/7 Access to Your Search

Our website gives you instant access to information about your rental search, including shortlisted properties and once you’ve had an offer accepted, updates on your Tenancy Application, rent payments, maintenance and all correspondence.

Buyers
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“Working with Burns and Webber was a real pleasure, we found all the staff to be very helpful and they managed the sales process capably and with professionalism. I would recommend Burns and Webber.”

Mike H

29/11/2019

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